Everything gets free shipping in NZ

Yup, all orders from Epicycle are shipped with zero additional charges.

This applies for any and every New Zealand postal address, urban or rural. You can order as much, or as little as you want.

Order Timeframes

Orders are dispatched every Monday morning. All orders are shipped with a 1-3 working day delivery target nationwide.

Order Notifications

Once an order is submitted you will receive a confirmation email. If you choose to pay by bank transfer, the payment details will be included. If you paid by card you will also be emailed a receipt / invoice.

You will receive another email when your order has been shipped. If your order was over $50.00, this will include tracking information.

Order Tracking

Any order under $50.00 is shipped with standard NZ Post with a 3 working day delivery target and do not include a tracking service.

Orders over $50.00 will be sent with ether NZ Post or Courier Post and will include a tracking service. Tracking details will be provided once your order has been shipped.

Missing orders or products

Order never turned up? Is a product missing or damaged? All orders sent via NZ Post or Courier Post, are insured for at least $250.00.

If your order has not turned up inline with the shipping timeframes outlined above, please contact us and we will organize for a replacement order to be dispatched.