Epicycle offers a Manufactures Warranty on all product that we import into New Zealand.
If you have received a defective or damaged item, please take a picture if you can and email it to email@example.com. If it is obviously faulty or damaged, we will immediately dispatch a replacement product.
If the fault is not obvious or difficult to prove, then the item may need to be returned to us before a refund or replacement can be issued.
Want to return an unused product?
You can return any unused, unopened product purchased from Epicycle at any time. If you are happy to pay for the return shipping then we are happy to offer you a full refund.
Please send it in its originally received state and appropriately packaged to:
71 Konini Street,